Bannatyne Colchester - Kingsford Park

Reviews about Bannatyne Colchester - Kingsford Park

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  Katie Annie Review added: 2018.08.10

  ★ ★ ★ ☆ ☆
  My mum and I had a spa day at the weekend, the treatments we had were great and we loved our massages. However we arrived 25 minutes early and were told to sit down and someone would bring over some spa bags (which you have to pay £5 for - never been to a spa where you have to pay for hiring a towel and robe!) We were forgotten about and left until after our treatments were supposed to start. Even then we had to remind them for our spa day bags and ending up rushing up to our room for our treatments.
  
  Can't fault the massages and the staff were really lovely. The lunch was great and good value for money, however for the afternoon tea we were left for 45 minutes and saw people after us come, have their tea and go. We were told it was because I was gluten free so they would make my afterwards, which was a little annoying.
  
  Another thing that really let the spa down was their lovely pool area, where people had thrown their towels on chairs to 'reserve' them and gone off for lunch! When we went down it was around 1.30 and every seat was reserved with a towel. There were maybe 5 people in the Jacuzzi and two people on seats. Such a shame, we just went back got changed and sat in reception! (There aren't any relaxing areas to sit).
  
  Overall, great treatments but I wouldn't go there for a spa day.
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  Bear Glasgow Review added: 2018.03.19

  ★ ★ ★ ☆ ☆
  So disappointing! When it was Clarice house we were regulars going for a spa day at least once a month. Since Bannatyne took over 2 years ago the prices have increased by 30% and the treatment times decreased by 75%. Food quality has suffered too. Fortunately River hills in Ipswich is continuing the great Clarice house tradition. My advice head to Riverhills not Kingsford park.

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